Shipping and Returns
We ship our products worldwide. Due to factors that commonly affect international shipments, such as weather delays, holidays and customs inspections. The following are only estimates.
Note: Digital Downloads are available IMMEDIATELY (see your email inbox). Ok ok, sometimes you have to wait 2-3 minutes :)
2-7 business days
5-10 days (economy)
We will estimate the shipping and delivery dates after you place your order.
We take about 2-7 business days to create apparel products (t-shirts, etc.) and 2-5 business days for non-apparel products (posters, etc.). Then you should add shipping times on top of that. Speed and price depend on product type and destination. It can get a bit confusing, that's why we've made these tables to help you out.
For international orders, it's most likely going to be shipped out with the economy (5-10 days) or no rush (10-20 business days) method.
97.66% of our orders are shipped within 5 business days. More than half of our orders are shipped within 3 business days or less.
In most cases, you will receive your item(s) earlier than expected and sometimes it depends on the destination. Your patience is truly appreciated. You can always contact us if you have any questions regarding your purchase at firstname.lastname@example.org.
What is your refund policy?
We do not accept returns. We will provide a refund if your item is lost in transit or arrives damaged. Alternatively, we will ship a replacement item at our expense.
Will you provide a Tracking Number?
In most cases when an order is shipped you will be emailed a tracking number. Some countries where shipping is restricted to a few shipping companies may not have tracking available, but this is rare. International orders will be fulfilled from our overseas fulfillment centers. This type of shipping does not include tracking numbers that function outside the United States.
I paid for my order but did not get a confirmation email
First, please be so kind as to check your Spam folder. Some emails might end up there. If you need to contact us, we are available at email@example.com.
I have another inquiry that has not been addressed here
Please email us at firstname.lastname@example.org and we'll respond as soon as we can
Discount code notice: Discount codes MUST be used at the point of purchase by the customer during checkout. We WILL NOT apply discount codes after purchases - ZERO EXCEPTIONS.
IMPORTANT: HookedtoBooks.com is not responsible for destination country tax and/or duty charge that may incur. Customers will be held accountable for any restrictions, duties, taxes, and any other fees collected from the destination country, prior to ordering. We will not be responsible for any Duties, Taxes, or Customs fees under any circumstances.
If the order arrives at your country and...
- The customer refuses to accept the package
- No attempt is made in the country of destination to deliver the package.
HookedtoBooks.com reserves the right to abandon the package(s) and will not be responsible for any refund